About CASES
Empowering Communities Through Free, Impartial Advice
At CASES, we are dedicated to providing confidential support and guidance to individuals facing various challenges, ensuring they have the knowledge and resources to navigate their situations effectively.
Our Mission and Principles
Citizens Advice South East Staffordshire (CASES) is committed to delivering free, impartial, and confidential advice to help individuals resolve their problems and promote their rights. We adhere to core principles that ensure our services are accessible and trustworthy:
- Free Service: Our assistance is available to everyone at no cost, removing financial barriers to access.
- Confidentiality: We maintain strict confidentiality, ensuring that all client information is protected.
- Impartiality: Our advice is unbiased, focusing solely on the client's best interests without any external influence.
- Independence: While we may receive funding from various sources, we operate independently to maintain the integrity of our advice.
Our Projects and Funding
As a registered charity, CASES relies on funding from diverse sources, including government grants, local authorities, and generous donations from individuals and organizations. These funds enable us to undertake various projects aimed at addressing specific community needs:
- Money and Pensions Service: Free, confidential advice on dealing with debt problems.
- Energy Projects: Providing consumer service for energy problems, including help with energy bills and supply. Hints and tips for energy efficiency, helping you to join the suppliers priority services register and looking for available energy grants
- Lottery referral: Offering generalist advice to clients from a list of partner agencies
We are proud
Our Impact
Through our dedicated services, we strive to empower the residents of South East Staffordshire, ensuring they have the knowledge and support to overcome challenges and improve their quality of life.
