Registering with a General Practitioner (GP) is your first step to accessing NHS healthcare. You can choose a GP practice in your area and request to join their patient list. This allows you to receive primary care services and referrals to specialists if needed.
If you require specialist treatment, your GP can refer you to the appropriate services. This may include hospital care, mental health services, or community health services. Waiting times can vary, so it’s advisable to discuss any concerns with your GP.
While many NHS services are free, some treatments like dental care, prescriptions, and eye tests may incur charges. You might be eligible for help with these costs depending on your income, age, or circumstances.
Your immigration status can affect your entitlement to free NHS care. Some services are free for everyone, but others may require you to pay. It’s important to check your eligibility and understand what services you can access.
If you’re unhappy with the care you’ve received, you have the right to complain. Start by speaking to the service provider. If unresolved, you can escalate your complaint to the NHS complaints process or seek support from advocacy services.
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Citizens Advice South East Staffordshire
Lichfield District Council offices,
Frog Lane, Lichfield WS13 6YU
Wade House
7 Cannock Road, Chase Terrace, Burntwood, Staffs WS7 1JS
Adviceline: 0808 278 7977
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