Get In Touch
Free, Confidential Advice When You Need It
Our team is here to support you with expert advice on benefits, housing, debt, employment, and more. Whether by phone, email, or online, we’ll guide you to the help you need.
How We Can Help
What Happens When You Contact Us?
When you reach out, we’ll assess your situation and decide the best next steps. This could be:
- Providing information so you can take action yourself.
- Connecting you with an adviser for more detailed support, including appointments if needed.
- Signposting you to specialist organisations if they are better suited to help.
We’re here to guide you every step of the way.
Please fill out the following enquiry form
Other ways to contact us
By phone
Adviceline
0808 278 7977
Opening Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Calls are free from landlines and mobiles.
Email Us
If you live in the Lichfield District, you can email us for advice: contact_us@casestaffs.org.uk
Use the subject line “Advice” and include:
- Your name, address and telephone number
- Your preferred method of contact
- A brief summary of your issue
Foodbank Drop-Ins
If you are a Foodbank client, we are available in person at every daytime Lichfield Foodbank session.
Write To Us
Citizens Advice South East Staffordshire
Lichfield District Council offices,
Frog Lane,
Lichfield
WS13 6YU
We’re still here for you!
Our office drop in sessions remain closed whilst we source funding. Or team is working hard to provide free, confidential, and independent advice on:
- Debt & Money
- Welfare Benefits
- Housing
- Employment
- Consumer Rights
Chat to an Adviser Online
Visit the Citizens Advice website to find information or use live chat.
Your Privacy Matters
We record information only when necessary to help with your enquiry. All details are kept confidential and never sold to third parties.
Read our Privacy Policy for more details.
