We provide advice by email to people living in Lichfield District and Tamworth Borough.

Data protection

We need to record information about you to help you with your enquiry. We have a legitimate interest to do this. Please see our Privacy Policy for information about how we use your data. Please read the text below and tick the box if you agree:

I give my consent for the Citizens Advice service to record and use my personal information, in accordance with the terms of the General Data Protection Regulation and Data Protection Act 2018..

I understand that this information will be kept confidential to the Citizens Advice service.

Special Category Personal Data

We need your explicit consent to use some information, which is known as ‘special category personal data’. On this email form, this type of data is your ethnicity and disability/health status.

Please read the text below and tick the box if you agree:

I understand that by answering the questions about my ethnicity and disability/health, I am giving consent for this data to be held and used to help Citizens Advice improve their service and support research in a way that I can’t be identified. I also understand that I can choose not to answer these questions by selecting ‘Prefer not to say’.