We're still here for free advice and help!
Latest Service Update
Our offices remain closed at this time, but our volunteers and employees are still working hard to help you.
We provide free, confidential and independent advice on issues including debt, welfare benefits, consumer, housing and employment.
You can get in touch by calling our Advicelines, or sending us an email. We will be happy to assist you!
You can call our Adviceline:
0808 278 7977
Our extended opening times are as follows:
- Monday 9.00-2.00
- Tuesday 9.00-2.00
- Wednesday 9.00-2.00
- Thursday 9.00-2.00
- Friday 9.00-2.00
Calls are free from landlines and mobiles.
Help to Claim
For help with Universal Credit in initial claim, call the Help to Claim Line:
0800 144 8 444
You can find advice, or chat to an Adviser through the Citizens Advice website.
Send an Email
You can send us an email.
Face to Face sessions
All of our walk in sessions at our offices and outreach venues, have been suspended until further notice.
This is due to the current public health situation.
For online advice on many issues, including benefits, work and travel issues due to Coronavirus, visit the Citizens Advice website.
For NHS advice and information regarding Coronavirus symptoms and self isolation, visit the NHS website.
For details of local community support groups who can help people who are self isolating, visit the Support Staffordshire website.