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Latest Service Update

We're still here for free advice and help!

Latest Service Update

Our offices remain closed at this time, but our volunteers and employees are still working hard to help you.

We provide free, confidential and independent advice on issues including debt, welfare benefits, consumer, housing and employment.

You can get in touch by calling our Advicelines, or sending us an email. We will be happy to assist you!


You can call our Adviceline:

0808 278 7977

Our extended opening times are as follows:

  • Monday 9.00-5.00
  • Tuesday 9.00-5.00
  • Wednesday 9.00-5.00
  • Thursday 9.00-5.00
  • Friday 9.00-5.00

Calls are free from landlines and mobiles.

Help to Claim

For help with Universal Credit in initial claim, call the Help to Claim Line:

0800 144 8 444

You can find advice, or chat to an Adviser through the Citizens Advice website.

Send an Email

You can send us an email.

Face to Face sessions

All of our walk in sessions at our offices and outreach venues, have been suspended until further notice.

This is due to the current public health situation.

We are doing our very best to help as many local people as we can during this situation. We thank you for your co-operation, patience and support. Stay safe.

Helpful Information